Membership is absolutely FREE. As a member you'll be among the first to receive exclusive offers, event promotions/announcements and ticket sales details. You need to be a Member to buy tickets, so keep your Member Details up to date to ensure you don't miss out on any breaking news. Click here to register as a Member now.
Yes, the Members Area is a password protected environment. If you are concerned that you have lost your password, or wish to change your password, you can reset it here (or navigate to the Members Area login page and click the Forgot Password button).
Login to the Members Area and click on “My Details” in the Members Area sidebar.
Try logging in and see if you can remember what email address you might have used; our system will tell you if the email address you enter does not exist in our system. Otherwise you can contact us and we can look up your email address in our system; before doing this we will need to verify your identity.
Passwords are case sensitive, so check whether you have the Caps-Lock key on and try entering your password again. If this still doesn't work or you think you have forgotten your password, you can reset it here (or navigate to the Members Area login page and click the Forgot Password button).
You should receive an email within a few minutes of submitting your online Member registration form. This email includes a link which must be clicked in order to validate your registration. Clicking on this link double-checks that your email address has been correctly recorded and ensures you will receive important news and exclusive offers about the event/s.
When a large number of people are registering at once it may take up to half an hour to receive the confirmation email. If you do not receive a confirmation email, contact us and we'll ensure your registration is completed.
All Cruise For Charity Tickets will be delivered via post, two weeks prior to the event.
Please ensure your Address Details are up to date. To check, please select "My Details" within the Members Area Menu.
You will receive your Tickets two weeks prior to the event.
For more information on your Tickets, please Contact Us.
If you have purchased more than one E-ticket, you will need to name the tickets you purchased for the other patrons that will accompany you. This is because in order to gain entry to your event, the name of your ticket must match the name of your ID. To name your tickets, login to the Members Area, click on “My Orders” in the Members Area sidebar, and then click the “View Order Details” link. From this page you can click the “Name” button next to each ticket and enter the name of the person it will belong to.
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If you have been unable to find what you need in the Frequently Asked Questions section, and need further help, please complete an online help request by clicking here.